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Return & Exchange Policy
Gratitude India
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Return Window
Returns must be requested within 5 days of delivery date. Requests after this period will not be accepted.
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Returns Accepted For
- 🖨️ Print defect — blurry, faded, or misaligned print
- ✂️ Fabric damage — torn, cut, or defective fabric
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Returns NOT Accepted For
- 💭 Change of mind or personal preference
- 📏 Wrong size ordered by customer
- 🎨 Color variation due to screen display differences
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Our Replacement Promise
- ✨ 100% Free replacement — no extra payment
- 📦 Brand new product delivered within committed timeline
- 💰 No cash refunds — replacement only
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Terms & Conditions
- Return request must be raised within 5 days of delivery
- 📹 Unboxing video is mandatory for all return claims
- Product must be unused, unwashed, and in original packaging
- Clear photos/video proof of defect required via WhatsApp or email
- Decision of Gratitude India team shall be final
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Need Help?
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